Política de envío

hipping Policy

Processing time: Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking information once your order ships.

Shipping time: Delivery typically takes 5–12 business days depending on your location and the product ordered, as some items ship directly from our suppliers.

Shipping rates: Shipping costs are calculated at checkout based on your location and order size. We periodically offer free shipping promotions.

Order tracking: Once your order ships, you'll receive a tracking number by email so you can follow your package's journey.

Delays: While we do our best to meet estimated delivery times, delays can occasionally occur due to carrier issues, customs, or high demand. We'll keep you informed if this happens.

Questions? Contact us at support@shadowpetshop.store and we'll be happy to help.